If you are ready to book a flight with a stopover, please contact us for assistance. Consumers satisfied with StudentUniverse most frequently mention good experience, customer service and cheap flights.StudentUniverse ranks 2nd among Student Travel sites. The catch: You have to cancel within 24 hours of booking. I was weary at first because the app boasted cheaper flights on popular airlines. The name on the credit card CAN be different than the name of the traveler. I was having so much trouble trying to book a flight using the credit that I had from a previous trip. These cookies ensure basic functionalities and security features of the website, anonymously. please advise me on what to do. I love that I can count on Student Universe for my travel. Student flights are frequently purchased using a friend's or parent's credit card. Flight Centre Travel Group trading as StudentUniverse ABN 25 003 377 188 ACN 003 377 188 ATAS - Travel Accredited No. Appointments canceled less than 24 hours in advance will result in a charge of 50% of the initial services as a cancellation fee. If you are booking for a friend, you'll need to know their legal name, their date-of-birth and their email. We have made it super easy to cancel StudentUniverse: Cheap Travel subscription at the root to avoid any and all mediums "StudentUniverse.com" (the developer) uses to bill you. Some are more liberal allowing you to utilize the 24 hour cancellation rule within seven days of departure while others dont. Searched on Kayak, you guys had (and maintained) the best airline cost. This is not the only time I have used it for International and domestic flights. I had 5 tickets; imagine buying 10; that'll be a pure test of speed, Its much cheaper compared to its alternatives, * StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. So I called Sun Country Airlines. It immediately shows the neccessary emails. So stressful. Each U.S. and foreign air carrier that has a website marketed to U.S. consumers must post its commitment to the 24-hour rule on its website in an easily accessible format. Expedia: The reservation was canceled within the 24 hours free cancellation period, the amount you've been charged is only pending authorization on your account and will drop off within 3-7 business days. They have not charged us the full amount yet. By clicking Accept, you consent to the use of ALL the cookies. It depends on the cancellation policy of a company. Thanks. To be completely honest, I really do like this site, and being a student, its nice to get the discounts. Some tickets also may have multiple airlines. StudentUniverse is not responsible for any additional fees imposed by your credit card or financial institution for the exchange rate conversion. Keep track of your plans with your itineraries available in the app anytime you need them. As you will see below, airlines can choose to be more customer friendly and allow you to take advantage of the 24 hour rule within seven days of departure. You have up to 24 hours from the time you first buy your ticket for a refund if you booked at least 2 days prior to departure. If you have an existing Reservation: When viewing the details of your Reservation, your Cancellation Policy will show under the Dates of Stay [ Click here to view Image] You can also click on the ' Cancellation Policy ' link for additional information [ Click here to view Image] In fact, Ive had times where my ticket does not arrive until many hours later. A small number of itineraries do need to be booked via an agent. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. Everything was fine except would have liked it to be easier to figure out how to choose seats. Click on "StudentUniverse: Cheap Travel" or "StudentUniverse.com" to cancel. We frequently send out promotions and deals to our DealAlert subscribers, so join now. StudentUniverse has a consumer rating of 4.56 stars from 3,604 reviews indicating that most customers are generally satisfied with their purchases. Please review our 24-hour cancellation policy for more information. Your real card info stays hidden. We also accept debit cards with billing addresses outside the UK. Just create a free account and sort by your traveler type! Right now we're experiencing, after a week, of the transaction only being partially made on our bank account. Reach out directly to StudentUniverse via Justuseapp. If you are ONLY booking a flight for someone else, you would need to create an account with their information as the airline ticket will be issued in the name of the account holder. On your homescreen, Tap and hold StudentUniverse: Cheap Travel until it starts shaking. This app has changed my life! Flexible Searches You also can't split it between multiple flights. Can i buy a ticket by your website student univers being a person over 50 years old. Now let us get into the crux of this guide. Yes! However, anyone who has reached the legal age could book on StudentUniverse. This cookie is set by GDPR Cookie Consent plugin. Will never use another booking site again. Compare all of these airlines and more on a single search to easily find the best itineraries and cheap flight deals, plus get student discounts across all of your favorite airlines. You can also update your email address to a more permanent one on your account any time. Millions of students use our service every year. Your travel credit and expiration date can be found in My Wallet. So if you purchased a ticket at 5 PM one day you will have until 5 PM the next day to cancel for free. How do I book seat assignments and meal requests? If you are booking a hotel on our site, you will be charged in AUD. 24 hour refundability. The website didn't time out when I was weighing my options, the price was consistent (even when reloading the page), and there were no surprise fees from Student Universe NOR the airline that Student Universe didn't make very clear in the purchase process. For a full refund, cancel at least 24 hours in advance of the start date of the experience. Mira's Eyelashes must be notified within 5 days of your appointment if there are any concerns with your lashes. Every airline does not necessarily calculate 24 hours the same. If you don't have a hotel-specific booking number, you can give us a call for further help checking on your reservation. If you look at the terms and conditions for airlines, you may see restrictions on where you can purchase your tickets in order to take advantage of the 24 hour rule. Find all of our contact information in the app in case you need support or want to make a change to your reservation. The credit is a one-time use, not like a gift card where you can use it for several transactions or items. Cancel Membership Options | 24 Hour Fitness WE HATE TO SEE YOU GO A strong fitness routine is essential to maintaining your health and overall well-being. These include: In these rare instances, you would need to contact us directly when you are ready to book your student flight. Students dont usually make high income so its always a big help to cut travel cost to and from places, especially if the student is going on an exchange across seas. Usually, the same 24 hour cancellation policy used by an airline for revenue tickets applies to awards tickets. Many people who purchase student plane tickets from StudentUniverse do so for someone else. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Your email address will not be published. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. If it's a student/faculty or youth fare, we'll work to verify their status directly with them. Most student airline tickets do allow changes, and all airlines charge a fee for changing your flight. This cookie is set by GDPR Cookie Consent plugin. I have tried booking last time and I needed to send my card's pictures to their email and it's not even resolved, they asked for bank statement. Because it is in US funds, you will pay a service fee on your Canadian Visa . I also had a good deal on my flight. Good enough for me to use in the future if no problems during travel and I travel much. If you do not see a travel credit and believe you have one, please give us a call to confirm. Caution: At any time, the air operator maintains the authority to change a 24-hour reversal policy. Do not wait for a second to know these things. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? After 5 days, complimentary fix appointments are no longer available. Your email address will not be published. You will also know how to create a cancellation policy. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar). These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Thank you! Business Details. Stopovers are common when you travel long distances, say from London to Sydney, but stop for a couple of days in Bangkok. They also have a very liberal way of calculating 24 hours since the deadline is set for midnight the day after the ticket is purchased or midnight of the departure date of the first flight. Sometimes whenever you book as a group you can take advantage of cheaper fares and so a lot of large groups like to book together. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. There are also plenty of travel deals available to all young people (18-25 year-olds). It's super complicated, I've never experienced this kind of process with other third parties before. I used this app to book a last minute flight to Phoenix, so that I could help my buddy move back to Philadelphia. In the US, airlines abide by something known as the 24 hour rule which states that within 24 hours of your purchase you are free to cancel your airline ticket free of charge so long as you booked it beyond seven days of departure. Maybe. If one user is an undergrad/grad student and has been verified by us, they will unlock the hidden deals. "The 24-hour cancellation policy only applies to tickets booked for travel starting more than 24 hours from the time of purchase. That depends on the airline policy. I then tried to contact StudentUniverse and although I wasn't able to reach them by phone, I left a message on Facebook Messenger that I wanted to cancel the flight. Choose one of them and take advantage of the discount! That page has the latest coupons, promo codes and deals etc. If you'd like us to look into this further and see if there's anything else we can do for you, please DM us your email and reservation code and we'll try to help :). A travel credit, less the cancellation fee, will be applied for use up to 12 months from the original booking date. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. Easily add travel insurance to protect your trip. You may find some really good deals! Thank you so much! You also can't split it between multiple flights. No cancellation fee applies. You will need to get their permission, and you will be asked for the credit card billing information and the card security code (the 3 or 4 digit code on the card itself). Also the Privacy and Terms were only half a mile long-- WAY easier to read than many other sites. When you register on our site, the person whose name is registered will be the default for the first ticket. Cancellation request must be made by midnight of the day after the eTicket is purchased or midnight of the departure date of the first flight, whichever comes first. For some airlines, they calculate 24 hours based on the exact time from your purchase. World of Hyatt elite cancellation policy. The 24-hour cancellation policy only applies to tickets booked for travel starting more than 24 hours from the time of purchase. Most of the time you can find the best prices here (not always though). I truly recommend to NOT book any flight through this agency. Click the StudentUniverse (subscription) you want to review. We offer flights for student travel, as well as airfare for faculty, youth (16-25), and adults. StudentUniverse AU has got you covered. What Time Does the Airport Open? Reach out to StudentUniverse.com - the company behind StudentUniverse directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". I just booked a flight to Canada through Student Universe and got it at an amazing deal. If you do not see this policy displayed during check-out it could mean the airline is failing to comply or your booking may not be subject to this protection. What to Include in Your Cancellation Policy Timeframe: Typical timeframes are 24 to 48 hours before the appointment, but you can set this based on the type of work you do and how impactful a cancellation is to your schedule. Daniel Gillaspia is the Founder of UponArriving.com and creator of the credit card app, WalletFlo. To avoid a cancellation fee, please provide cancellation notice at least [24 hours] prior to your appointment. Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions! Hi Anna, yes you can. Need more convincing? Within 24 hours of purchase: If the date of travel is outside of 7 days, all tickets may be canceled for a full refund up to 24 hours from the time of purchase. If you request a refund within the 24-hour cancellation . You'll see a list of merchants you've subscribed to. Please contact us if you have any questions when you're booking flights for you and your friend. Cancel your flight. If you want to book a flight for someone else, and you're traveling with them, register yourself, and then add them as part of the booking process. However, some airlines are a little bit more liberal and basically give you the date of your purchase plus the full day the next day. The answer to the INITIAL Question is: NO, StudentUniverse is neither reliable nor deserve any TRUST, all they deserve is AVOIDANCE. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The Department of Transportation's 24-hour refund regulation states that all airlines flying in the U.S., even international carriers, must issue a full refund if the reservation is canceled . Truly outstanding customer service, even during tough times! These cases can be sudden and in that situation, the Aer Lingus cancellation policy 24 hours enables you to have a twenty-four advantage. Paying extra for your luggage on a round trip international flight can run you a few hundred extra dollars -so much for getting a "great deal" Priyanshi, yes, millions of students book their airline tickets through StudentUniverse every year! One thing that you cannot do is rely on the 24 hour rule if the flight has already departed. per flight, per passenger. While my ticket was a great price and the website had lots of flight options, I didn't like how quickly I had to enter my payment information. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. Save your traveler information to speed up the checkout process. Choose StudentUniverse: Cheap Travel, then click "Uninstall". Well, the rule is not quite as simple as you may think because there are exceptions and airlines have adopted their own versions of this rule. You can also update your email address to a more permanent one on your account any time. No one was at the desk for helping us and once again Student universe failed. Why this app? With Spirit, you will be charged a fee if you attempt to cancel a booking within seven days of departure, even if you are canceling within 24 hours of booking. $99 + tax. Easy to operate! If you do not, for any reason, any refundable amounts will be forfeited to the airline. This has allowed people to get something like up to 96 hours of free hold time before the 24-hour cancellation deadline kicks in! Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). Marriott made news as the first major hospitality company to move from a 24-hour to a 48-hour window for guests to notify them of cancellations. Our agents cannot enter these codes once an order has been placed online. Reservations need to be canceled at least two. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. For example, an airline could not state that you have to cancel outside of 10 days prior to departure to trigger the rule. We note this in our fare terms and conditions found at the bottom of the ad. 1. Stopovers are common when you travel long distances, say from Sydney to London, but stop for a couple of days in Bangkok. This applies to any direct . Please contact us if you need assistance booking your student flights if you are having technical difficulties on our site. With that said, some online travel agencies may have flexible 24 hour cancellation policies. For tickets purchased within 24 hours of departure time, our standard change and cancellation policy applies immediately after ticketing." Link to Alaska Airlines policy American Airlines My layover was at China as it was Air China with the increasing health problem of deadly corona virus i called up their customer service to cancel my flight for the trip, the customer service ended up with 350$ cancellation charges. For example, my policy is a 24-hour cancellation policy, I charge the rate the client would otherwise pay for the session, and I charge them by sending them an invoice via Square. For tickets purchased within 24 hours of departure time, our standard change and cancellation policy applies immediately after ticketing. That means you are going to get charged extra for every bag you check in or bring with you on the plane! The cookie is used to store the user consent for the cookies in the category "Performance". All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. Its was also very diligent! From time to time, StudentUniverse and/or its partners will offer promotional codes to be used online when purchasing student flights. Have I signed up before? Please explain cancellation policy: "The guest will be charged the cost of the first night if they cancel after reservation." . 4. Except for tickets purchased for travel within 7 days (168 hours), all tickets may be canceled for a full refund up to 24 hours after the time of purchase. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. Required fields are marked *. I have questions about baggage. The price you see in an advertisement will normally be good for only certain time periods, and even within that, certain days of travel. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund. Most Popular. Just verify your student status and you can unlock our best pricing! Some airlines will allow you to take full advantage of the 24 hour rule even when you make a booking inside of seven days prior to departure. Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. This includes canceling your reservation and requesting a full refund of the . If you are buying a student plane ticket for someone else, you will need to have his or her legal name as it appears on their ID, their date of birth, and email address.